I wanted to drop this note to Dr. Mark. I had my 7 year old daughter in yesterday for an eye exam which resulted in her needing some glasses for distance. She was so nervous coming into the appointment and very worried about the prospect of getting glasses, however by the time we left she was actually excited about the idea. I believe that her change in attitude was a direct result of the calm, convincing position of Dr. Mark and the staff at the office. The unknown is scary for everyone, but especially for younger children - you did a great job of explaining the issue, without making it a "big" deal.

Thanks for the time and the service,
L. W.